❓
Help Centre — 24/7 Support

doni88 Frequently Asked Questions

Everything you need to know about playing on doni88 — from opening your account and depositing via bKash or Nagad, to understanding bonus terms, placing cricket bets, and keeping your account secure. Browse the sections below or use the table of contents to jump straight to your topic.

24
Questions Answered
5
Topic Sections
24/7
Support Available
EN
English Only
Jump to a Section
Account & Registration Deposits & Withdrawals Games & Gameplay Bonuses & Promotions Safety & Responsible Gaming
👤

Account & Registration

5 questions

Creating a doni88 account takes less than two minutes. Visit doni88.bio, click the registration link, and fill in your username, email address, mobile number, and password. You must confirm that you are 18 years of age or older and agree to the Terms and Conditions before your account is activated. A verification email or SMS will be sent to confirm your details.

doni88 requires a government-issued photo ID for KYC verification — a National ID Card (NID), passport, or driving licence are all accepted. You may also be asked to submit a recent utility bill or bank statement as proof of address. Documents should be clear, unedited, and show your full name and date of birth. KYC is typically completed within 24 hours of submission.

Use the 'Forgot Password' link on the doni88 login page to reset your password. Enter the email address linked to your account and a reset link will be sent within a few minutes. If you no longer have access to that email address, contact doni88 support at [email protected] with your username and registered mobile number for assisted account recovery.

No — doni88 strictly permits one account per player. Operating multiple accounts is a violation of the Terms and Conditions and will result in all duplicate accounts being closed and any associated balances being forfeited. If you believe a duplicate account was created accidentally, contact support immediately to have it resolved without penalty.

To permanently close your doni88 account, email [email protected] from your registered email address with the subject 'Account Closure Request' and your username. Ensure your balance is withdrawn before submitting the request, as account closure may delay access to remaining funds. Alternatively, if you are closing for responsible gaming reasons, consider using the self-exclusion tool instead.
💳

Deposits & Withdrawals

6 questions

To deposit via bKash on doni88, log in to your account, go to the Deposit section, select bKash as your payment method, and enter the amount you wish to deposit. You will be shown a doni88 merchant bKash number — send the payment from your bKash app and enter the transaction ID in the confirmation field. Deposits are credited to your doni88 balance instantly in most cases.

bKash deposits on doni88 are processed instantly — your balance is typically updated within 1 to 5 minutes of a successful transaction. Delays beyond 15 minutes are rare but can occur during peak network load. If your deposit has not appeared after 30 minutes, contact doni88 support with your bKash transaction ID and the exact amount sent.

The minimum deposit on doni88 is ৳200 BDT across all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit cap for standard accounts, though transactions above ৳50,000 may trigger an additional identity verification step. Always deposit amounts you are comfortable with and within your personal responsible gaming budget.

The minimum withdrawal amount on doni88 is ৳500 BDT. Withdrawals are processed to the same payment method used for your most recent deposit — for example, if you deposited via Nagad, your withdrawal will be routed back to your Nagad wallet. doni88 does not charge any withdrawal fees, though your mobile banking provider may apply standard transfer charges.

Most doni88 withdrawals to bKash, Nagad, and Rocket are processed within 1 to 4 hours. During high-traffic periods or if your account requires additional verification, processing may extend to 24 hours. Bank transfers to Dutch-Bangla Bank, BRAC Bank, or other Bangladeshi banks may take 1 to 3 business days. You can track your withdrawal status in the Transactions section of your doni88 account.

doni88 does not charge any platform-side fees on deposits or withdrawals. All transaction amounts are credited or paid out in full. However, your mobile money provider (bKash, Nagad, Rocket, or Upay) may apply their own standard service charges as per their current fee schedule. Check your provider's terms for details on any applicable transfer fees.
🎮

Games & Gameplay

5 questions

To bet on BPL (Bangladesh Premier League) matches on doni88, navigate to the Cricket section from the main menu. Select the BPL match you want to bet on, browse the available markets — match winner, top batsman, total runs, and more — and click on your chosen odds to add them to your bet slip. Enter your stake in BDT and confirm the bet. Live in-play betting is available for ongoing matches.

doni88 offers a wide range of cricket betting markets covering BPL, IPL, T20 World Cup, and international Bangladesh Tigers fixtures. Markets include match winner, toss winner, top batsman, top bowler, total runs over/under, method of first dismissal, player performance props, and live in-play betting. Market availability varies by match, with major T20 tournaments receiving the deepest coverage.

Yes — doni88 is fully optimised for mobile browsers on Android and iOS devices. No app download is required; simply open doni88.bio in your Chrome or Safari browser and the site adapts automatically to your screen. All features — including deposits via bKash, live casino games, cricket betting, and slots — are accessible from a mobile browser with no functionality restrictions.

doni88 hosts hundreds of slot titles from leading game studios including Pragmatic Play, NetEnt, Microgaming, and Spribe. Games range from classic three-reel slots to multi-payline video slots with progressive jackpots. Popular titles include high-RTP games with return-to-player rates above 96%. Browse the full catalogue in the Slots section of your doni88 account after logging in.

doni88's live casino section features real-time games streamed from professional studios by providers including Evolution Gaming, Ezugi, and Pragmatic Play Live. Available games include Live Baccarat, Live Roulette, Live Blackjack, Live Andar Bahar, Live Teen Patti, and game show titles such as Crazy Time and Lightning Roulette. All live games are accessible in BDT from the doni88 Casino section.
🎁

Bonuses & Promotions

4 questions

doni88 offers a welcome bonus for newly registered players on their first deposit. Bonus details — including the match percentage, maximum bonus amount in BDT, and minimum qualifying deposit — are displayed on the Promotions page within your doni88 account after registration. Bonus availability and terms may vary, so always read the specific offer conditions before claiming.

doni88 bonuses are subject to wagering requirements, which specify how many times the bonus amount must be played through before winnings can be withdrawn. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in total bets before the bonus converts to withdrawable cash. Full wagering terms for each offer are listed in the Promotions section of your doni88 account.

Yes — doni88 bonuses have expiry periods within which wagering requirements must be met. The expiry window varies by offer and is clearly stated in the individual bonus terms. If the wagering requirement is not completed within the allotted time, the bonus and any associated winnings are forfeited. Check the expiry date of any active bonus in the My Bonuses section of your doni88 account.

Yes — Nagad is fully supported as a deposit and withdrawal method on doni88. The process mirrors bKash: select Nagad in the Deposit section, send the payment to the displayed doni88 Nagad number via your Nagad app, and enter the transaction reference to confirm. Nagad deposits are credited instantly. Nagad withdrawals are typically completed within 1 to 4 hours.
🛡️

Safety & Responsible Gaming

4 questions

doni88 operates as an offshore online gambling platform and uses 256-bit SSL encryption to protect all player data and financial transactions. Account information is stored securely and never sold to third parties. While doni88 is an offshore platform and players are responsible for understanding their local legal position, the platform itself employs industry-standard security practices to ensure a safe playing environment.

doni88 operates as an offshore gambling platform. Bangladesh gambling laws are complex, and individual players are responsible for understanding and complying with their own local regulations. doni88 does not make legal representations regarding the status of online gambling in any specific jurisdiction. If you have questions about legal compliance in your area, we recommend seeking independent legal advice.

To self-exclude from doni88, go to Account Settings, select Responsible Gaming, and choose the Self-Exclusion option. You can set a self-exclusion period of 6 months, 1 year, 3 years, or permanently. Self-exclusion takes effect immediately and cannot be reversed before the period ends. You can also request self-exclusion by emailing [email protected] with the subject 'Self-Exclusion Request' and your username.

doni88 customer support is available 24 hours a day, 7 days a week. The primary contact method is email at [email protected]. For fastest response, include your doni88 username and a clear description of your issue in the subject line. General enquiries are typically answered within 24 hours; urgent account and payment issues are prioritised and usually resolved within a few hours.
📬

Still Have Questions?

Our support team is available 24/7 and typically responds within a few hours. Reach out any time for help with your account, payments, or games.

Email: [email protected]

Please include your username in the subject line for a faster response.

Popular Topics
Supported Payments
bKash Nagad Rocket Upay Visa Mastercard

Minimum deposit ৳200 BDT · Minimum withdrawal ৳500 BDT · No platform fees on any transaction.

🔞
18+ Only

doni88 is strictly for players aged 18 and above. Gambling can be addictive — please play responsibly and within your means.

Responsible Gaming Guide
Why doni88

What Makes doni88 Stand Out

Six reasons Bangladeshi players choose doni88 as their go-to online gambling platform.

Instant bKash & Nagad Deposits
Fund your doni88 account in under two minutes using bKash, Nagad, Rocket, or Upay. No waiting, no bank delays — your balance updates the moment your mobile payment clears.
256-Bit SSL Security
Every page, transaction, and account action on doni88 is protected by 256-bit SSL encryption. Your personal data and payment details are never stored unencrypted or shared with third parties.
Deep Cricket Betting Markets
From BPL and IPL to T20 World Cup and Bangladesh Tigers internationals, doni88 offers some of the most comprehensive cricket betting markets available to players in Bangladesh.
Fully Mobile Optimised
doni88 works seamlessly on any Android or iOS device without requiring an app download. The full platform — games, betting, deposits, and withdrawals — is accessible directly from your mobile browser.
24/7 Customer Support
The doni88 support team is available around the clock via email at [email protected]. Urgent payment and account issues are typically resolved within a few hours, any time of day or night.
Fair Play Certified Games
All casino games on doni88 use certified RNG technology from third-party licensed studios including Pragmatic Play, Evolution Gaming, and NetEnt, ensuring every outcome is statistically random and fair.

Ready to Play on doni88?

You have the answers — now it is time to enjoy the games. Explore cricket betting, live casino tables, and hundreds of slots on doni88. Our support team is always here if you need us. 18+ only.

doni88 Login Cricket Betting Explore Slots doni88 Casino